A fix has been implemented and we are monitoring the results.
Posted Jul 29, 2026 - 09:21 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 28, 2026 - 07:20 EDT
Investigating
We are aware of the 504 errors and the issues when trying to save user information and passwords. We are working on a fix and will update everyone as soon as possible with anything we find. Any issues when logging in should now be resolved, but please let us know if you are still experiencing any issues.
Posted Jul 27, 2026 - 11:29 EDT
This incident affected: Vigilix Web Portal, Secure POS Connect Portal and Products (POS Connect).