We are continuing to monitor for any further issues.
Posted May 23, 2025 - 21:02 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 23, 2025 - 21:02 EDT
Investigating
We are aware there may be issues with PIN delivery and remote control access. We are working with our Network and development teams to get this resolved as soon as well can for everyone. If your currently using remote control Client off - Change the template to a Pro option may allow the service to start and session connect.