A fix has been implemented and we are monitoring the results.
Posted Oct 01, 2025 - 13:36 EDT
Investigating
We are working with our Network and development teams to get this resolved ASAP. If you are currently using remote control Client off - Change the template to a Pro option. Heartbeat and event information may also be disrupted during this time.
Posted Oct 01, 2025 - 10:45 EDT
This incident affected: Products (POS Connect, POS-Sentry).